Practice Description

At Hess Orthodontics, Dr. Michael Hess, Dr. Paiyal Popat, Dr. Matthew Baker and Dr. Rey share a vision for their patients that is as much about creating the healthiest and most beautiful smiles as it is about creating an environment of comfort and happiness. They do this by viewing the practice, team, and patients as a part of their own family. To them, orthodontics is more than just a job, it is a shared passion, and they are grateful to all of the families for allowing them to become a part of their lives. They are committed to exceeding the patients’ expectations by consistently providing exceptional orthodontic care and positive patient experiences. The team is dedicated to treating you and your family in a compassionate, knowledgeable and value oriented environment. They would be honored to have a chance to become your orthodontists. They do everything possible to make the patients smile!

Job Description

We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Role: Clinical Assistant (Orthodontic/Dental Assistant)

Job Type: Non-exempt

Reports To: Doctor & Practice Manager

Description: Clinical Assistants provide chairside assistance to Orthodontists and ensure that patients are well-informed about orthodontic procedures and braces aftercare. They prepare for appointments, sterilize orthodontic tools and adjust patients’ braces under the direction of the Orthodontist. They engage in relationship with each patient and ensure a special experience for each patient they touch.

We are looking for people who are:

• Flexible
• Committed
• Improvement focused
• Team focused
• Fun
• Curious
• Relationship focused
• Listeners who relate with people
• Self-Starters
• Eager to learn new skills

Essential Job Functions:

• Assists in placing and removing orthodontic appliances.
• Takes X-Rays/Scans Creates molds and impressions of patients’ teeth for the fabrication of retainers
• May photograph patients to document progress
• Maintains accurate records of patients’ oral health histories and treatment progress
• Ensures all orthodontic instruments and equipment are properly sterilized before each use
• Treats patient as an honored guest and provides unforgettable experience
• Assists orthodontists by preparing for procedures, laying out instruments, and keeping patient’s mouths dry with suction tool
• Communicates any problem areas regarding patient progress to Orthodontist
• Educates patients (and parents) on proper oral hygiene practices and braces aftercare
• Learns and becomes proficient in EMR usage
• Works with team and patients to coordinate scheduling
• Cross trains in front office duties and fills-in as necessary
• Makes adjustments to patient braces, brackets and bands as directed by Orthodontist
• Accompanies patient from waiting area to chair while engaging in conversation

Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Essential Job Skills:

• Communicates effectively and respectfully to Doctor and team
• Ability to demonstrate reliability and responsiveness to patients and team
• Strong hand-eye coordination and manual dexterity
• Excellent organizational and multi-tasking skills
• Establish and maintain good working relationships with various stakeholder groups
• Works collaboratively with administrative functions
• Shares and receives information, concerns and feedback in a supportive manner
• Ability to participate towards a common goal, reinforcing individual capabilities
• Practice shared accountability with other team members Ability to show empathy

Minimum Requirements:

• High School Diploma or GED
• Computer experience
• Flexible Schedule

Preferred Requirements:

• RDA and or CA Certification Associate’s Degree in related field
• CPR Certification
• 1-2 years recent experience in dental environment

Benefits:

• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
• Robust 401k plan, including a company match up to 4%

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, walking for much of the day
• Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).